Urban Living Residence

I am writing to express my appreciation for the excellent service and safety provided by Urban Living Residence. I have two children who play squash regularly at Universiti Malaya (UM), and due to the high travel cost and traffic congestion from our hometown in Seremban, we have found it much more convenient to stay at your residence during their training week each month. In addition, we also travel to Penang for squash and consistently choose to stay at Urban Living in Jelutong, which is conveniently located near the squash courts. Our overall experience at both locations has been very positive, and we feel comfortable and secure during our stays. Given our frequent visits and ongoing loyalty to Urban Living, I would like to kindly request a small discount on our future stays. A gesture like this would be greatly appreciated, and I would be more than happy to share and recommend your property to my network and team members who also travel for squash. Thank you for your kind consideration, and I look forward to your positive response.

Staff from FD, housekeeping and maintenance were very helpful and attentive. I came late night and I don't know how to on the water heater, yeah its weird! The staff immediately came to the rescue. Surprisingly for the price I paid, their shampoo and shower gel were Crabtree & Evelyn, plus towels and lines smells fresh and clean. Hair dryer is upon request, no electric kettle in the room but there is a flask where you can keep a hot water from the water dispenser on the same floor I stayed. Iron was also not available in the room but its just beside the water dispenser so it was fine.

Since I was accompanying a family member for treatment at UM, it was quite beneficial as its close to the hotel. Taking the grab was also quite affordable, in my opinion. The staffs at the receptionist were very nice and I like the environment there.

Facilities and was very clean

The room is comfort and quite big space.